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Advertised vs Delivered
Customer service
Delivery Service

I made out an internet order, and paid with a visa credit card, on Oct, 26, 17.Got the order confirmation via email, same day.

WAITED for the gifts that I had ordered, and got a post-card almost 3 weeks later on Nov. 13, 2017 that basically only said - Your order has been cancelled. No sort of an explanation. They had my email, and the phone number as well......sent a post card What sort of company is that.

I should have had the order BEFORE I even got the postcard.Sent them an email in reply to the order confirmation, told them their customer service sucks, and that if that is the way they do business, they don't need any of mine.

Review about: Carol Wright Gifts Shipping Service.

Reason of review: Poor customer service.

I didn't like: That they chose to send a postcard rather than phone or email me, Internet order paid with visa order cancelled three weeks later, Gave one star on customer service cannot give zero.


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