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Yes I have and I'm given an address to mail my payment to and it went to a warehouse and it took weeks to get my account credited! It's just a worry that I just want to pay my bill off and not order any more.

Also I've had the experience of the phone reps passing me from person to person to person (unless it's an order) because they apparently don't want to be bothered. And the 24hr service is nonsense!

You can not get customer service after a certain hour on weekdays and they're completely closed on weekends! Is CWG aware of what their phone reps are doing????

Reason of review: Poor customer service.

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I agree with the negative side of the reviews. I cannot wait to pay the small amount and get credited for my return, and then I am done with these losers.

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