I received Carol Wright catalog by mail.It was the first time I noticed you've entered the sex toy business.
Shame on you, Carol Wright company and employees, for including sex toys in your formerly useful catalog! No warning, and hidden within the pages of otherwise standard products -- bad move. So you are happy to help our culture's demise? Or is it just about money?
Somebody has to rise above this. If nothing else, think of who your market is; or is this a way to get feedback, to see if you should change your target and move over to all sex, oops, I mean all "adult" products? If not, what happened to common sense on your board of directors? The BBB rates you as A+ -- They have no decency category.
Keep in mind, most people don't bother taking the time to tell you their thoughts.
How many customers are you willing to lose?
This person wrote the review because of poor customer service at Carol Wright Gifts. Reviewer claimed that he or she wants Carol Wright Gifts to "drop sex toys from product line".
The most disappointing in user's experience was content of the catalog. If you have a chance, please contact him/ her to briefly discuss his/ her negative experience with the company.
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